Frequently asked questions

Pro Guide is operating in its Beta validation phase under Pro Guide SAS (in formation). It is a digital technology, review and matchmaking platform hosted strictly within the European Union — not a press organisation, a newspaper or a traditional publisher.

All-access privileges across the ecosystem: ad-free HD and Full HD showcases on Pro Guide TV, the full multilingual AI review articles of The Revue, curated off-market asset catalogues, and access to private Hyper Live chambers for confidential B2B consultations.

Yes for the full experience. The website carries previews and the journal; films, complete editions and member features live in the app. Your website subscription signs you in automatically.

For anything about beta testing, privacy, legal notices or strategic partnerships, write to info@proguide.cloud.

€49 for six months. One price, no tiers. Payments are processed by Stripe on the website, or by Apple Pay and Google Pay inside the app.

By card on this website through Stripe, or with Apple Pay and Google Pay inside the app. Card details are handled by the payment provider and never stored on our servers.

Yes. Cancel from your account settings; the membership stays open until the end of the six-month period already paid for. If you subscribed inside the app, cancel through the App Store or Google Play, since that is where the billing sits.

B2B partners — estate agencies, wineries, hotels, deep-tech and AI ventures, law firms and startups — can list their review profiles and project showcases at partner.proguide.cloud free for the first 6 months. From month 7, a subscription of €49 / 6 months applies. Transactions closed through Platform connections carry a standard 0.5% success fee.

iPhone and iPad on recent iOS, and Android phones and tablets. The website works in any modern browser.

Editions of The Revue can be cached for offline reading. Films stream and are not downloadable, to protect the filmmakers' rights.

Only what the service needs: name, email address, language preference and authentication tokens, plus basic usage logs that personalise AI Concierge recommendations. Payment is handled by Stripe, Apple Pay and Google Pay, so card details never reach our servers. Every server, database and backup sits inside the European Union.

Yes. Under GDPR Article 17 you can erase your account and personal data from Settings ➔ Privacy & Security ➔ Delete Account, or by emailing info@proguide.cloud. Active databases are cleared within 48 hours; only invoice and tax records required by French law are kept, in isolated archives.

Hyper Live uses a peer-to-peer (P2P WebRTC) architecture with zero-logging protocols. No call histories, video recordings or chat logs are created or stored on our servers. Shared documents exist only in volatile memory during the call and vanish permanently on disconnection, and screen capture is blocked at operating-system level.